Due to the global COVID-19, there might be delays in delivery. Our team is working to ensure your orders are processed and delivered safely.
The processing time varies depending on the specific product with the average processing time being approximately 4-5 business days; however, it can also be affected by the item's stock status.
When Will My Order Ship?
We usually ship within 4-10 BUSINESS days (business days do NOT include weekends or holidays)! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.
For domestic orders in the United States, it will normally take 7 to 10 business days and sometimes longer during the busy holiday seasons. In most cases, domestic orders in the United States are delivered within 5-7 business days. For International orders, the estimated delivery time may vary depending on where you live. Please allow up to 14-20 days, and in most cases much sooner. In all cases, we aim to get your item(s) out to you as quickly as possible.
Please keep in mind that once your order has been dispatched, Riffspheres.com is not responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact the respective postal service, to ensure the safe and timely delivery of your purchase.
We will assist you in recovering an item to the best of our abilities, however, will not provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided.
Shipping (Customs & Import Tax):
Customs duties/fees levied by your destination country. These additional charges for taxes or customs clearance charges are the responsibility of the recipient. Due to the custom policy varies from country to country, we highly recommend to search Custom Policy or contact the local customs office of the destination country.
Why Do I Receive More Than One Tracking Numbers?
In most cases, the item/items you ordered are from different warehouses and were shipped separately. Do NOT Panic! Your items are on their way to you.
Failed Delivery Attempt:
Please check regularly on your parcel tracking number to see the estimated delivery dates.